Back-office Support & Customer Retention for Your Business

We provide complete solutions for managing internal operations and retaining customers, so you can focus on growth

Request a Consultation
Cost
Reduction

By outsourcing back-office processes, you optimize resources and save budget without compromising service quality.

Efficiency & Professionalism

Our team works quickly and organized, ensuring smooth internal processes and seamless communication with your clients.

Increased Customer Satisfaction

We implement personalized retention and support strategies, so your customers are always satisfied and loyal to your brand.

Scalable Solutions for Any Business

Whether you run a small business or a global brand, we provide flexible services that grow with your company’s needs.

10+

Years Of Experience

Company Focused

Innovative Business Support Solutions for You

Innovative business support solutions use advanced processes, tools, and strategies to streamline operations and enhance customer relationships.

Our Company Mission

Our mission is to provide reliable, efficient, and customer-focused back-office support and retention services that help businesses save time, reduce costs, and build strong client relationships.

Our Company Vision

Our vision is to be the leading partner for businesses worldwide, recognized for delivering innovative, scalable, and results-driven back-office and customer retention solutions.

Services

Customer Retention

  • Customer care
  • Loyalty programs
  • Win-back campaigns
  • Surveys & feedback management
  • Proactive outreach
  • Retention analytics
  • Personalized communication
  • Retention staff training
Learn More

Back-office Support

  • Data processing
  • Document management
  • Financial support
  • Human resources
  • IT support
  • Reporting services
  • Order management
  • Data entry & research
Learn More

Choose the right plan for your business

Flexible back-office support and customer retention services tailored to your company’s needs.

Basic Plan

€ 499 / month

Perfect for startups and small businesses

  • Document & data management
  • Customer support via email
  • Simple monthly reports
  • Up to 100 customers managed
Get This Plan

Enterprise Plan

€ 1499 / month

Recommended for large enterprises

  • Everything in Professional
  • Dedicated account manager
  • Advanced retention strategies
  • CRM integration
  • 24/7 support with guaranteed SLA
  • Unlimited customers managed
Get This Plan

Send us Message





    Let’s grow your business together

    We are here to provide the support you need in managing internal processes and building strong relationships with your clients. Our team helps you streamline daily operations, reduce costs, and create memorable customer experiences.

    • Access to dedicated expertise

      Benefit from a specialized team that delivers professional solutions without the high costs of an in-house department.

    • Flexibility and adaptability

      Our services adjust to the needs and growth pace of your business.

    Real Results, Real Trust – Hear from Our Satisfied Clients

    We take pride in the trust our clients place in us. Through real-life stories and testimonials, hear how our back-office support and customer retention solutions have helped businesses streamline operations, reduce costs, and improve customer satisfaction. From efficient process management to personalized client care, our satisfied clients share how we’ve helped them grow and strengthen their business relationships.

    Contact us

    “Green Feather Online Cyprus has been an incredible partner for our business. Their back-office support is efficient, reliable, and always on time. Thanks to their customer retention strategies, we’ve seen a noticeable increase in client loyalty.”

    Nolan Calzoni

    Status

    “We were struggling with administrative tasks until we started working with Green Feather Online Cyprus. They streamlined our processes and gave us more time to focus on growth. Their team is professional, responsive, and genuinely cares about our success.”

    Jane Doe

    Manager

    “Excellent service and attention to detail! Green Feather Online Cyprus manages the behind-the-scenes work seamlessly, allowing us to focus on customers. Their retention solutions have made a real difference in our repeat business.”

    John Smith

    CEO

    “Green Feather Online Cyprus has truly become an extension of our internal team. They provided clear, timely solutions to every back-office challenge we faced. Our operations are now more organized, and client satisfaction has significantly improved.”

    Larisa Petrova

    COO

    “Working with Green Feather Online Cyprus helped us save valuable time. They handle all behind-the-scenes tasks with precision, and their customer retention strategies really work — we've seen a clear rise in returning customers over the past few months.”

    Marco Bianchi

    Founder

    Frequently Asked Questions

    What does back-office support mean?

    Back-office support refers to the administrative and operational tasks that help a business run smoothly behind the scenes. These include order processing, data entry, invoicing, HR support, document management, and more.

    What is customer retention and why is it important?

    Customer retention is the practice of keeping your existing customers engaged and loyal over time. It’s crucial for long-term growth—retaining a current customer can cost up to 5x less than acquiring a new one.

    Do you provide analytics or reports?

    Yes, we provide monthly performance reports including retention rates, feedback analysis, engagement trends, and actionable insights to help you optimize your customer lifecycle.